Success stories

We contributed to create the first neo bank in Colombia and to make it the most reliable platform for its service to B2C and B2B users.

• Created a cloud-native platform based on AWS. Containers became the spinal cord of the platform, along with Lambda to coordinate and handle events.
  
  
• Built functionalities (recharge minutes, savings option or cushion for long-term purchases, money management or pocket for fixed expenses, sending money, payments via QR code, receiving money from abroad through PayPal, etc.).
  
  
• Supported in the definition of the onboarding process and implemented biometrics.

Financial Holding in Dominican Republic 
Insurance subsidiary

Develop an innovative solution that, through AI, takes all the information from insurance portfolios and makes it available to employees through a chatbot so that they can be more assertive in their commercial management.

• Accompaniment in identifying challenges, prioritization, and execution of the solution.
  
  
• Training of a Natural Language model, using the GPT-3.5 Turbo (Fine Tuning) Azure OpenAI and Cognitive model.
  
  
• Validation of the degree of user adoption. 
  
  
• Deployment of the solution in the Teams Chatbot.

We defined a scalable data architecture based on the Serverless Data Lake Framework (SDLF) to centralize the information of more than 18 billion transactions of its partners for business decision-making.

• We developed the data ingestion from 5 information systems to the Data Lake.
  
  
• We used AWS Database migration service, Redshift and Lambda tools
  
  
• SDLF evolved from version 1 to version 1.4
  
  

Bank in Florida

Design a streamlined Onboarding and Account Opening process that integrates automation, digitization, and system cohesion to simplify and digitalize processes, reduce manual workload, and improve the end-to-end customer experience.

• Process consulting to understand how the bank is doing (AS-IS).
  
  
• Proposal of how the processes should be (TO-BE).
  
  
• Design the reference architecture with tools and technologies.
  

Corporate and Investment Banking

We made digital onboarding available in 3 channels: app, portal and assisted channels.

• We restructured the flow for the opening of multiple products.
  
  
• We designed the enrollment phase for Legal Entities that allows the enrollment of a company in 15 minutes.
  
  
• We integrated the enrollment of natural persons with onboarding.
  
  
• We implemented the flows for the housing product simulators.

Multi Region Investment and Capital Bank

Automate the natural person onboarding process, standardizing the back office processes in a customer-centric value stream.

• Through BPM, we centralized business rules and designed user experience.
  
  
• We used as main enablers the integration of systems through API and microservices.
  
  
• We performed the deployment of cloud infrastructure.

Bank from Panama

We helped them modernize the process of receiving and sending interbank ACH and SWIFT transactions through native cloud applications, providing their customers with greater scalability, security, agility, and availability.

• We implemented it on AWS cloud, and used high-end technologies as Serverless and Dynamo. 
  
  
• We used highly scalable, high-performance components with 23 functions contained in 12 AWS Lambda applications.
  
  
• We automated the process of sendings and interbank transactions and the management of subsequent rejections.
  
  

Colombia's largest spirits distributor and retailer

We increased the B2B customer base, improving management, order experience and payment methods (hybrid asset Vtex IO + A Bespoke).

• We designed and developed an application in React Native and Java. 
  
  
• We deployed the solution in the AWS cloud.
  
  
• We automated the process of creating and registering customers and managing payments and portfolio for the customer.
  
  
• We built a middle layer and integrated billing, inventory and delivery logistics services.

Colombia's biggest Retailer

We created a mobile platform to offer products and services to more than 1 million people with a superior digital experience (Vtex).

• We migrated the E-commerce of the two biggest brands to Vtex IO.
  
  
• We moved the entire portfolio from the website of the largest retail platform in South America to a hybrid and more transactional application.
  
  
• We provided support of a 4+ million people operation (microservices).
  
  
• We built a 15 people team, including architects, QA, designers, UX, DevOps, Android and iOs developers.
  

South American Beverage seller and distributor

Building the online sales ecosystem avoiding channel cannibalization and efforts duplication.

• Develop the brand's new digital channels for more direct customer contact. 
  
  
• Acquire information from future users to learn from them and offer better products and services.  
  
  
• Create a customized and owned promotions engine.

Costa Rica’s biggest Retailer

Improved shopping experience in APP and .COM
Increased user acquisition and retention.

• Heuristic analysis of brand assets to identify critical points for improvement.
  
  
• Detailed competitor benchmarking to find leverage opportunities.
  
  
• Renewed and improved digital design system.

Multi beverage capsule system

The incursion into digital sales.
Definition and implementation of their online transactional channel.

• Service Blueprint of the online As Is and To Be process.
  
  
• First sales to the end user (B2C) and the corporate user (B2B).
  
  
• Positioning of the digital channel.
  
  
• Customization of Vtex to the capsule sales model, which is carried out through packages that users choose according to their flavor preferences.

A beloved Colombian brand

To be an Omnichannel organization with great digital power and a unique customer and product vision (Vtex IO).

• We are currently defining, designing, and implementing their B2B channel.
  
  
• Enabling and training the channel team.
  
  
• Integration of the ERP systems, logistics, and databases, among others.

Marketplace for a textile company

Growth commerce of their sales channel to evolve it
Migration from Woocommerce to Vtex.

• Experience redesign.
  
  
• Creation of action flows.
  
  
• New visual image and interfaces.
  
  
• Asset positioning.
  

Retail company in Colombia

Growth commerce para su activo principal en Vtex IO
eCommerce + Marketplace 

• Improved checkout 
  
  
• Increased number of sales closings
  
  
• Improved usability for conversion 
  
  
• Optimization of showcases
  
  
• Decrease in cart abandonment 
  
  
• Improved category tree