Pragma Transforms Customer Service with a Generative AI Virtual Assistant
We boosted customer satisfaction by optimizing interactions andspeeding responses, proving AI's power for personalized support.
Data Science for Customer Retention, a Pragma Success Story
Puntos Colombia is a customer retention business formed in 2018 by Grupo Bancolombia and Grupo Éxito. Since then, it has established itself as an ecosystem of services in which 150 of the country's most important brands participate.
How Pragma Supported the Development of Colombia's First Digital Bank
Pragma enhanced security, agility, and availability for clients of a Panamanian bank by streamlining the entire process of receiving and sending ACH interbank transactions.
For over two decades, we have been enhancing people's lives through technology by creating exceptional experiences that drive business growth.
We offer the personalized approach of a Boutique, combined with Big Tech Consultants' expertise, allowing us to tackle challenges from a holistic business and consultancy perspective, far beyond just technology.
We are the force that makes your business unstoppable, delivering solutions that truly make a difference.

Moving your industry forward

Finance
In the financial sector, Pragma empowers institutions to boost efficiency, drive growth, and optimize risk management through cutting-edge technology. From seamless Open Finance integration and AI-driven personalization to smart fraud prevention and intelligent process automation, we help you elevate customer experiences, streamline operations, and stay ahead in an ever-evolving financial landscape.

Retail
In the retail industry, Pragma provides technological tools that transform the shopping experience, optimize inventory management and improve customer interaction. Our integrated solutions allow retailers to quickly adapt to market trends.
Pragma Capabilities
Cloud
Get comprehensive support at every stage of your cloud journey. From design and migration to modernization and management, Pragma’s experts help you maximize the cloud's potential to enhance scalability, efficiency, and innovation.
Data & Analytics
Bridge strategy, data, and technology to craft solutions that improve user experiences. With tools like Machine Learning, advanced analytics, and Generative AI, we enable personalization, streamlined processes, and data-driven decision-making.
Artificial Intelligence
Leverage AI to automate processes, optimize operations, and drive personalization. From intelligent agents for customer service to advanced loyalty programs, our solutions empower businesses to deliver better customer experiences and operational excellence.
Integration and APIs
Build cost-effective, reusable API ecosystems with strong integration governance. Develop scalable integration layers to unlock new business opportunities, ensure smooth operations, and enable monetization strategies.
Process Automation
Transform your business with automation technologies ranging from RPA to Generative AI. Enhance operational efficiency, streamline workflows, and create processes that adapt to changing needs while delivering continuous value.
Digital Platforms
Design and implement digital platforms tailored for retail and finance. Create scalable, flexible solutions that optimize ROI, enhance user engagement, and evolve with market demands.
Why work with Pragma?

Asymmetric teams
Work with multidisciplinary teams that offer solutions tailored to the needs of each client.

Our Experience
With more than 25 years of transforming companies with technology, we´ve built successful cloud solutions in the financial sector, retail, and other industries.

Outcome-driven
We focus on clear results that improve people's lives and generate tangible value for our clients.

Speed and precision
We implement fast solutions within an agile framework and without compromising quality or strategic objectives.

Pragmatism
We adopt realistic and practical approaches to maximize benefits and minimize risks.

Social commitment
We positively impact communities through responsible technology projects.
Success Stories
Generative AI and AWS: How We Automated Risk Management for Pirani
How Pragma Supported the Development of Colombia's First Digital Bank
Data Science for Customer Retention, a Pragma Success Story
Streamlined Onboarding and Digital Transformation for a Florida Bank
Nearshoring
At Pragma, we use nearshoring to provide fast and efficient tech solutions. We collaborate with nearby teams, improving communication and speeding up delivery, while maintaining the quality and precision that define us.

Cost Reduction
IT outsourcing and nearshoring allow companies to reduce operational costs by leveraging economies of scale and competitive rates in nearby regions. This leads to more efficient financial management without compromising service quality.

Improved Communication
We build authentic relationships by recognizing everyone as a 100% valid voice. Trust is at the heart of all we do.

Access to Specialized Talent
IT outsourcing and nearshoring provide access to a broad pool of specialized talent, allowing companies to leverage advanced technology experts without the need for local hiring.

Faster Processes
The proximity and time zone alignment in nearshoring contribute to faster processes, reducing development times and speeding up the implementation of technology solutions.






Our ecosystem of Market-Leading Partners
FAQ´s
Pragma provides end-to-end technology solutions, including cloud computing, artificial intelligence, data analytics, process automation, digital platforms, and API integration. We also specialize in nearshoring and project-based development.
We have extensive experience in industries like financial services, retail, insurance, and telecommunications, delivering solutions tailored to the unique challenges of each sector.
Yes, we offer flexible engagement models, including Capability Augmentation and Dedicated Teams, to seamlessly collaborate with your in-house staff.
Our Outcome-Driven Approach Through the Eyes of Our Clients
Our Insights

Pragma Achieves AWS Financial Services Competency: Validated Leadership to Transform the Financial Sector

Building De Novo Banks in Florida: Overcoming Tech Challenges and Learning from Nequi's Success

How Credit Unions can Reach Underserved Communities Through Digital Innovation
Scale your tech team without limits: Agility, expertise, and the talent your project needs.