Pragma Transforms Customer Service with a Generative AI Virtual Assistant

We boosted customer satisfaction by optimizing interactions andspeeding responses, proving AI's power for personalized support.

Data Science for Customer Retention, a Pragma Success Story

Puntos Colombia is a customer retention business formed in 2018 by Grupo Bancolombia and Grupo Éxito. Since then, it has established itself as an ecosystem of services in which 150 of the country's most important brands participate. 

 

How Pragma Supported the Development of Colombia's First Digital Bank

Pragma enhanced security, agility, and availability for clients of a Panamanian bank by streamlining the entire process of receiving and sending ACH interbank transactions.

For over two decades, we have been enhancing people's lives through technology by creating exceptional experiences that drive business growth.

We offer the personalized approach of a Boutique, combined with Big Tech Consultants' expertise, allowing us to tackle challenges from a holistic business and consultancy perspective, far beyond just technology.
We are the force that makes your business unstoppable, delivering solutions that truly make a difference.

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Moving your industry forward

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Finance

In the financial sector, Pragma empowers institutions to boost efficiency, drive growth, and optimize risk management through cutting-edge technology. From seamless Open Finance integration and AI-driven personalization to smart fraud prevention and intelligent process automation, we help you elevate customer experiences, streamline operations, and stay ahead in an ever-evolving financial landscape.

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Retail

In the retail industry, Pragma provides technological tools that transform the shopping experience, optimize inventory management and improve customer interaction. Our integrated solutions allow retailers to quickly adapt to market trends.

Pragma Capabilities

Why work with Pragma?

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Asymmetric teams

Work with multidisciplinary teams that offer solutions tailored to the needs of each client.

Asymmetric teams
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Our Experience

With more than 25 years of transforming companies with technology, we´ve built successful cloud solutions in the financial sector, retail, and other industries.

Our Experience
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Outcome-driven

We focus on clear results that improve people's lives and generate tangible value for our clients.

Outcome-driven
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Speed and precision

We implement fast solutions within an agile framework and without compromising quality or strategic objectives.

Speed and precision
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Pragmatism

We adopt realistic and practical approaches to maximize benefits and minimize risks.

Pragmatism
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Social commitment

We positively impact communities through responsible technology projects.

Social commitment

Success Stories

Generative AI and AWS: How We Automated Risk Management for Pirani

How Pragma Supported the Development of Colombia's First Digital Bank

Streamlined Onboarding and Digital Transformation for a Florida Bank


Nearshoring

At Pragma, we use nearshoring to provide fast and efficient tech solutions. We collaborate with nearby teams, improving communication and speeding up delivery, while maintaining the quality and precision that define us.

Our ecosystem of Market-Leading Partners

Explore our partners

FAQ´s

What services does Pragma offer?

Pragma provides end-to-end technology solutions, including cloud computing, artificial intelligence, data analytics, process automation, digital platforms, and API integration. We also specialize in nearshoring and project-based development.

What industries does Pragma work with?

We have extensive experience in industries like financial services, retail, insurance, and telecommunications, delivering solutions tailored to the unique challenges of each sector.

Can Pragma integrate with my existing team?

Yes, we offer flexible engagement models, including Capability Augmentation and Dedicated Teams, to seamlessly collaborate with your in-house staff.

Our Outcome-Driven Approach Through the Eyes of Our Clients

 

Our Insights

Pragma Achieves AWS Financial Services Competency: Validated Leadership to Transform the Financial Sector
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Pragma Achieves AWS Financial Services Competency: Validated Leadership to Transform the Financial Sector

Building De Novo Banks in Florida: Overcoming Tech Challenges and Learning from Nequi's Success
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Building De Novo Banks in Florida: Overcoming Tech Challenges and Learning from Nequi's Success

How Credit Unions can Reach Underserved Communities Through Digital Innovation
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How Credit Unions can Reach Underserved Communities Through Digital Innovation

Scale your tech team without limits: Agility, expertise, and the talent your project needs.

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