Delivering Next-Level Solutions for Modern Retail
Use cutting-edge technological solutions designed to deliver exceptional value. Enhance customer experiences, streamline operations, and lead in the competitive world of retail.
Our impact in the Retail Industry
Pragma partners with top retailers to deliver data-driven personalization, seamless omnichannel experiences, and intelligent automation, creating a competitive edge in the industry.
E-commerce App with 4+ Million Users
Enhancing digital shopping experiences with AI-driven recommendations and an intuitive interface.
Loyalty Program with 6.3 Million Users
Strengthening customer relationships through personalized rewards and engagement strategies.
Reaching Over 50% of Colombia’s Population Monthly
Transforming the retail landscape with scalable, high-impact digital solutions.
Analytics Model Processing 18+ Billion Transactions
Powering real-time insights for smarter decision-making and optimized business performance.
Retail Succes Story
Grupo Éxito: Elevating Digital Shopping Experiences
Through collaboration with Pragma, Grupo Exito achieved a faster checkout process, integrated hyper-personalized product recommendations, and significantly improved the performance of its mobile app.
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Our outcome-driven approach through
the eyes of our clientes
At Pragma, we don't just build solutions; we accompany our clients on their growth journey.

We're good company
We are proud to be that company that provides support and closeness. We strive to be present when you need it most, creating an environment of trust and empathy that makes every moment shared make a difference.

Customer lifecycle
At each stage of our relationship, we seek to understand and anticipate the needs of our clients. From the first interaction to long-term loyalty, we strive to generate constant value and build relationships that last.

Team
At Pragma, we have asymmetrical teams that leverage diverse skills and perspectives to solve complex challenges. Our strength lies in effective collaboration, where each member contributes their unique experience to achieve innovative and effective solutions.

NPS
We measure our customers' satisfaction through the Net Promoter Score (NPS), which allows us to listen to their opinions and continually improve. This indicator reflects our commitment to offering exceptional experiences and building relationships of trust.

We're good company
We are proud to be that company that provides support and closeness. We strive to be present when you need it most, creating an environment of trust and empathy that makes every moment shared make a difference.

Customer lifecycle
At each stage of our relationship, we seek to understand and anticipate the needs of our clients. From the first interaction to long-term loyalty, we strive to generate constant value and build relationships that last.

Team
At Pragma, we have asymmetrical teams that leverage diverse skills and perspectives to solve complex challenges. Our strength lies in effective collaboration, where each member contributes their unique experience to achieve innovative and effective solutions.

NPS
We measure our customers' satisfaction through the Net Promoter Score (NPS), which allows us to listen to their opinions and continually improve. This indicator reflects our commitment to offering exceptional experiences and building relationships of trust.
Market-Leading Partners
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Our Retail Services Expertise
E-Commerce Optimization
We create frictionless digital experiences with intuitive design, streamlined checkout processes, and scalable platforms to meet your growing demands.
Learn MoreHyper-Personalization
Using advanced analytics and machine learning, we craft tailored recommendations that increase customer satisfaction and boost sales.
Learn MoreOmnichannel Integration
Deliver seamless customer experiences across all touchpoints, from in-store to online. Connect their channels efficiently, providing unified customer journeys
Learn MoreAI-Powered Customer Engagement
From chatbots to real-time analytics, our solutions empower businesses to understand and predict customer needs, providing exceptional experiences every time.
Learn MoreOur outcome-driven approach through
the eyes of our clientes
Our Insights

Nearshoring: This Is Why You Should Work with a Colombian Partner

Nearshore software development: 10 benefits for your company
