Financial Cloud Services
We implement Financial Services Cloud with a customer-centric approach, integrating data in a 360° vision to anticipate needs and centralize the financial operation. We empower your advisors with proactive tools that transform traditional management into personalized, secure and high-growth experiences.
Our approach: From strategy to value delivery
Financial ecosystem discovery and modeling
Configuration of the financial and relational core
We enabled the power of FSC by configuring the Actionable Relationship Center to visualize complex connections. We designed an architecture that integrates financial accounts, life events and business milestones, allowing advisors to have immediate and accurate context on each client.
Automation of industrial processes
We reduce operational friction by implementing action plans to standardize regulated processes. We automate critical flows such as customeronboarding, credit approval and claims management, transforming repetitive tasks into efficient workflows that maximize performance.
Compliance, deployment and adoption
We ensure the integrity of the solution through a robust security model and strict access profiles. We train teams on real use cases and deploy portfolio performancedashboards, encouraging full adoption to ensure confidentiality and business growth.
Results that drive your business
We transform the management of isolated individuals into a comprehensive view of family or business group estates, policies and relationships. We identify key influencers to capitalize on cross-selling opportunities within the same circle of trust.
We anticipate market needs by activating life events and commercial milestones. We enable your advisors to deliver the exact financial product at the moment of greatest relevance for the customer, optimizing the conversion rate.
We automate document collection and approval flows through strategic action plans. We reduce account opening and policy issuance times from days to hours, ensuring an exceptional first customer experience.
We consolidate legacy systems into a unified console to eliminate operational fragmentation. We free your teams from navigating between multiple platforms, allowing them to focus their time on high-value advisory and portfolio management.
Components of our service
High-impact relationship management
We configure groups, households and the Actionable Relationship Center to visualize complex connections. We translate the reality of your customers into a structure of roles and business hierarchies that allows you to identify influencers and hidden equity opportunities.
High-impact relationship management
Unified financial context architecture
We build a holistic view by integrating financial accounts and setting up life events. We establish a system for tracking milestones and business objectives that allows your advisors to operate with an accurate and personalized context in every interaction.
Unified financial context architecture
Operational optimization engineering
We design automated workflows for onboarding, loan origination and claims management. We implement action plan templates and automatic task assignment, eliminating friction in the back-office and accelerating the delivery of value to the customer.
Operational optimization engineering
Intelligent advisory console
We customize the Wealth, Retail or Insuranceconsole by integrating referral tools and advanced analytics. We deploy dashboards specialized in portfolio growth and retention, ensuring that the commercial team has an optimized interface for decision making.
Intelligent advisory console
The management time for each consultation was reduced from 20 to 4 minutes.
We developed the first intelligent Salesforce agent in LATAM for an AFP, transforming the customer experience with automatic, fast and accurate responses.
Insights on this powerful work

¿Cómo puede Agentforce de Salesforce transformar el servicio al cliente y potenciar mis equipos?

¿Cómo lograr una vista 360 de tus clientes con Salesforce Data Cloud?

Agentforce 3.0 y Pragma: Tu Negocio, Imparable con IA

¿Cómo puede Agentforce de Salesforce transformar el servicio al cliente y potenciar mis equipos?

¿Cómo lograr una vista 360 de tus clientes con Salesforce Data Cloud?

